nexus7
07-21-2005, 03:11 AM
Statement of Shuttle support: http://global.shuttle.com/ADVNews/NewsDetail.asp?CTID=A69AC49F-B90C-445E-A412-560BA5F2A03D
BIOS revision history noting dual-core was added in rev.K: http://www.shuttle.com/share/fae/hq/download/bios_rdm/readmefn25.htm
If you have a Shuttle SN25P equipped with an AMD Athlon 64 X2 processor running Windows XP and are experiencing hangs, especially during periods of high-speed USB2 activity, AND running in USB 1.1-only or single-core (/onecpu in boot.ini) modes clears up the problem, please contact Shuttle if you haven't done so already and get a case number assigned to your problem. The front line techs are sympathetic, but to back them up, we end-users need to raise the visibility of this particular problem to Shuttle management.
CALL SHUTTLE
Germany: +49-4121-476860
Japan: +03-3625-4940
Global: +886-2-8792-6168
US: +1-626-820-9000
WRITE TO SHUTTLE
http://global.shuttle.com/Support/Support_Technical.asp
http://sys.us.shuttle.com/Scgsupport/EmailTechSupport.aspx
Office of the President
Shuttle Computer Handels GES. M.B.H.
Fritz-Strassmann Str. 5
D-25337 Elmshorn, Germany
Office of the President
Japan Shuttle Co., Ltd.
No. 201, Hirose Building, 2-3-13
Taihei Sumida-Ku Tokyo 130-0012 Japan
Office of the President
Shuttle Inc.
NO. 30, Lane 76, Rei Kuang Rd.
Nei-Hu Dist., Taipei, Taiwan
Office of the President
Shuttle Computer Group Inc.
17068 Evergreen Place
City of Industry, CA 91745
Please join several of us that are experiencing this problem here if you're interested: http://forums.sudhian.com/messageview.aspx?catid=43&threadid=80305&STARTPAGE=1&FTVAR_FORUMVIEWTMP=Linear
BIOS revision history noting dual-core was added in rev.K: http://www.shuttle.com/share/fae/hq/download/bios_rdm/readmefn25.htm
If you have a Shuttle SN25P equipped with an AMD Athlon 64 X2 processor running Windows XP and are experiencing hangs, especially during periods of high-speed USB2 activity, AND running in USB 1.1-only or single-core (/onecpu in boot.ini) modes clears up the problem, please contact Shuttle if you haven't done so already and get a case number assigned to your problem. The front line techs are sympathetic, but to back them up, we end-users need to raise the visibility of this particular problem to Shuttle management.
CALL SHUTTLE
Germany: +49-4121-476860
Japan: +03-3625-4940
Global: +886-2-8792-6168
US: +1-626-820-9000
WRITE TO SHUTTLE
http://global.shuttle.com/Support/Support_Technical.asp
http://sys.us.shuttle.com/Scgsupport/EmailTechSupport.aspx
Office of the President
Shuttle Computer Handels GES. M.B.H.
Fritz-Strassmann Str. 5
D-25337 Elmshorn, Germany
Office of the President
Japan Shuttle Co., Ltd.
No. 201, Hirose Building, 2-3-13
Taihei Sumida-Ku Tokyo 130-0012 Japan
Office of the President
Shuttle Inc.
NO. 30, Lane 76, Rei Kuang Rd.
Nei-Hu Dist., Taipei, Taiwan
Office of the President
Shuttle Computer Group Inc.
17068 Evergreen Place
City of Industry, CA 91745
Please join several of us that are experiencing this problem here if you're interested: http://forums.sudhian.com/messageview.aspx?catid=43&threadid=80305&STARTPAGE=1&FTVAR_FORUMVIEWTMP=Linear