Why can't I uninstall mcafee???

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Thread: Why can't I uninstall mcafee???

  1. #1
    Hammerhead Shark EnterTheSwamp's Avatar
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    Unhappy Why can't I uninstall mcafee???

    I got this message when I was trying to uninstall Mcafee from the Add or Remove progam in windows XP (a legit copy by the way). "THe windows installer service could not be accessed. THis can occur if your running in windows safe mode or if the windows installer is not correctly installed."
    What can I do to correct this? Please help
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  2. #2
    Hammerhead Shark EnterTheSwamp's Avatar
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    please help people
    AMD T-bird 1.4 stock fan/ Asus A7m266
    512 ddr kingston ram/ win 98/XP
    Gainward Geforce3/ Audigy Gamer
    40Gb 7200 IBM/ 80GB 7200 IBM/ 120GB WD
    KLIPSCH Reference RF7 surround system
    SVS 2231pci (sub)

  3. #3
    Mako Shark Skywize's Avatar
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    Last resort: (well reformat is last but thats harsh just to uninstall a program )
    start/run
    regedit

    search for mcafee and delete all entries you find

    Beware this can be a little tricky since it isn't always sure whether you should just delete the entry with mcafee in it or the whole group you found it in.
    A64 3700+ (San Diego)
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  4. #4
    Hammerhead Shark EnterTheSwamp's Avatar
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    there must be someone out there that can help me....

    By the way I tried this:
    "Error 1719. The Windows Installer Service Could Not Be Accessed" Error Message When You Add or Remove Program
    The information in this article applies to:
    Microsoft Windows XP Professional
    Microsoft Windows XP Home Edition

    IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
    Q256986 Description of the Microsoft Windows Registry
    SYMPTOMS
    When you attempt to add or remove a program on your Microsoft Windows XP-based computer, you may receive the following error message:

    Error 1719. The Windows Installer Service could not be accessed. You may be running in Safe mode or Windows Installer may not be correctly installed.
    CAUSE
    This behavior can occur when you attempt to add or remove a program that uses the Windows Installer Microsoft Software Installation (MSI) package file (.msi). For example, Microsoft Plus! for Windows XP uses the Microsoft Software Installation package file.
    RESOLUTION
    To resolve this behavior, follow these steps.

    WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

    Click Start, and then click Run.
    In the Open box, type regedit, and then click OK.
    Locate and click the following registry key:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSIServ er
    In the right pane of the Registry Editor window, double-click ImagePath.
    In the Edit String dialog box that appears, make sure that the string in the Value data box contains the correct path to the Msiexec.exe file. The following is the correct path, where C is the drive in which Windows is installed:
    C:\Windows\System32\msiexec.exe /V
    Click Exit on the File menu to quit Registry Editor.
    Start your computer in Safe mode, and then register the Msiexec.exe file. To do so:
    Shut down your computer, and then restart your computer.
    When you see the Please select the operating system to start message, press F8.
    On the Windows Advanced Option menu, use the ARROW keys to select Safe Mode, and then press ENTER.
    If you are have a dual-boot system or multi-boot system, select Microsoft Windows XP from the list that appears, and then press ENTER.
    Log on to the computer.
    Click Start, and then click Run.
    In the Open box, type the following line, and then click OK:
    msiexec /regserver
    AMD T-bird 1.4 stock fan/ Asus A7m266
    512 ddr kingston ram/ win 98/XP
    Gainward Geforce3/ Audigy Gamer
    40Gb 7200 IBM/ 80GB 7200 IBM/ 120GB WD
    KLIPSCH Reference RF7 surround system
    SVS 2231pci (sub)

  5. #5
    Hammerhead Shark EnterTheSwamp's Avatar
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    Well thanks for nothing guys....I finally got it after some good searching

    If your interested. All you have to do is to write in the command prompt the following commands:

    msiexec /unregister

    and then:

    msiexec /regserver
    AMD T-bird 1.4 stock fan/ Asus A7m266
    512 ddr kingston ram/ win 98/XP
    Gainward Geforce3/ Audigy Gamer
    40Gb 7200 IBM/ 80GB 7200 IBM/ 120GB WD
    KLIPSCH Reference RF7 surround system
    SVS 2231pci (sub)

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