Help with ADSL connection please

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Thread: Help with ADSL connection please

  1. #1
    Tiger Shark
    Join Date
    Nov 2001
    Posts
    648

    Help with ADSL connection please

    I recently got an ADSL connection. It was working fine for the first 2 days, and then suddenly i haven't been able to get a connection.

    I am using a D-LINK 302G USB modem. The "ADSL Link/Act" LED on my modem is off (ie, i haven't got a connection).

    Is there any way i can definitely test whether this is a problem with my line, or whether it is a fault with my modem, or whetehr there is some misconfiguration in my network settings?
    Last edited by oozle1; 04-24-2004 at 10:05 PM.

  2. #2
    Tiger Shark
    Join Date
    Jan 2001
    Location
    Indiana
    Posts
    762
    If the dsl light isn't on constantly you have a sync problem. Do you have it plugged into a regular phone jack? If so make sure you have filters on every other line that has a device attached to it. I had a problem with mine for a while till I ran a "homerun" connection which is basically running your modem right off the NID box outside your house. I did this and my connection is 100% better with no disconnects. What company are you going through for your dsl?
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  3. #3
    Mako Shark coolqf's Avatar
    Join Date
    Dec 2000
    Location
    New York, NY, US
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    3,495
    Call your DSL provider, they'll help you out.

  4. #4
    Hammerhead Shark
    Join Date
    Mar 2001
    Location
    Littleton, CO
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    2,704
    This is pretty basic troubleshooting, but you didn't mention that you've done it: power-cycle your modem.

    Typically, if you aren't gaining a connection after that and it's been down for more than a couple hours, I'd get on the phone with your provider and ask them what's up.
    Nick_B
    Currently running Ubuntu and Windows 7.

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