BenQ DW1620 install

[Kazushi Sakuraba]

I fumbled my way through the hardware install of my new BenQ DW1620 DVD RW/R drive. Much to my surprise my computer did not explode on reboot. Win2kpro recognized the new mass storage device just fine but was unable to locate an appropriate driver. I went to the BenQ support/driver page http://www.benq.com/drivers/storage_drivers.html and tried the B7P9 firmware upgrade but was prompted to flash only my other drive (plexter cdrw). Naturally I canceled and am now wallowing in my own ineptitude. Someone want to point me in the right direction?

[bldegle2]

some system specs would help.

i am trying to figure out why you needed to update the firmware, it shouldn't have anything to do with basic operation of the unit.

your OS should have recognized the drive automatically, something tells me you have it enclosed in a USB 2.0 enclosure (mass storage device)

there should be a drivers disk that came with the enclosure, you may have to direct your computer to that CD, or install the drivers from the CD................or.

i have a liteon 16x DVD +/-, CD-RW combo drive in a USB 2.0 enclosure, loaded it up and installed stuffs as per instructions, works like a dream everytime...........

baldy

[Bootleg]

well..since it's internal...a mass storage device would be wrong. make sure that you've matched up the pin 1 to pin 1 on your ide cable and set the proper jumper on the drive.

[Kazushi Sakuraba]

sys specs (hold laughter plz )

I put this together like 4 years ago and only upgraded the video once (was a geForce 2 Ha!)

1.2 athlon thunderbird
kt7 raid mobo
sound blaster plat 5.1
radeon 9200
45 gig ibm deckstar
512 sdram
plextor 12/10/32a

Plextor is set up as master on one IDE
Ibm on another
BenQ as master on Location 7 PCI bus 0, device 19, function 0

In device manager it shows up as other device->mass storage controller underneath network adapters and above ports (COM&LPT)

When system is booting up it shows that it is recognizing the drive. Hardware wiz starts but when it looks for a driver in WINNT/inf, it can't find one. The only disks that came with the drive are the software suite containing sonic recordNow, InterVideo WinCinema etc. The other disk is a blank DVD. Just for fun I tried searching both of those disks for the driver. Nada! The only thing I could find at the BenQ URL was a flash for the firmware, no driver.

Anything else I should relay? thx for any help

[Kazushi Sakuraba]

checked all connections etc. Decided to hook it up where my plextor was and device manager says its all good. Was my problem that I had it in the wrong bus? How do I get my plextor in line now? I have the basic idea but I'm not sure about the whole slave master thing.

[Lord Vetinari]

Assuming you had the Plextor and BenQ units on the same IDE line you will probably find They are both jumpered as Master. You need to change a jumper on the back of the Plextor unit to slave (assuming the BenQ is now Master). As stated above you should not need any drivers installing an internal optical drive.
You may need to check the BenQ drive to see if that actually is jumpered to Master rather than cable select (CS)
If the jumper positions are the same as my optical drives then looking at the back of the unit you should see a row of 3pairs of pins next to the IDE connector. The middle set of pins is for Slave the right set of pins is for master and the left set of pins is for CS.

[Kazushi Sakuraba]

Hiya

My plextor and BenQ were not on the same ide chain. Originally I had the plextor hooked up to one of the 3 ata/66 ide bus and the BenQ on one of the 4 ata/100 bus which I believe is apart of the raid. Maybe those spots don't read the same as the other ide bus. When I completely disconnected my plextor and hooked up the BenQ in its place, everything worked fine. Do I have to make the plextor a slave or can I use those other ide spots?

I hope that makes sense hehe

[Lord Vetinari]

Think you will find optical drives will not work if attached to the High Point HTP370 controller (ie raid ports).

[Kazushi Sakuraba]

Originally posted by Lord Vetinari
Think you will find optical drives will not work if attached to the High Point HTP370 controller (ie raid ports).

I did find that out.

Your confirmation was exactly what I needed!

So does this mean I have to set up the drives as master and slave? Is it as simple as setting the jumpers?
Is one a better choice as the master?

[Lord Vetinari]

So does this mean I have to set up the drives as master and slave? Is it as simple as setting the jumpers?
Is one a better choice as the master?

Assuming you are using one of the non raid IDE ports that has nothing else attached then yes you just need to set one as master and one as slave. It should not matter which one is the master.

[Kazushi Sakuraba]

Thx for the help.

I'll give the slave/master thing a try on the morrow

cheers!