Ugh, so frustrating. Just wanted to advice everyone here to steer clear of Epson products. Bought an Artisan 810 printer from them a year ago, and the automatic feeder stopped working. Epson is refusing to help me and keep telling me to try the same "troubleshooting" steps that don't help. You'd expect them to at least offer to service the thing (at your shipping cost), but nope, try the troubleshooting steps and if it doesn't work...too bad!
Haven't had that kind of poor customer service in a while!