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Catfish
Anyone have experience with Canon service?
I have a canon sd300 that i have had to repair twice. The first time it was under warranty. The second time it was just out of warranty but i called and pestered them and they agreed to to a one time courtesy repair for no charge. Within 3 weeks ive got the same problem again and they say that the i have to pay 100$ to repair it. Im wondering if its worth trying to repair this as its lasted 2 months after first repair and 3 weeks after the second repair or whether calling them and whining is going to get me results. If anyone has had a similar experience, Id appreciate the advice. Thanks.
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usually when they replace something they warranty that part for 90 days or what not.
what part is it anyway?
I have only had my 20d and several lenses for about half a year, but i know quite a few people who send in their equipment bianually and everything goes good for them.
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Catfish
I have absolutely no idea what is wrong...it wont turn on. It isnt warrantied for 90 days cos the second time i sent it in for repair, i was pretty sure it was still under the 90day warranty but, apparently they looked at it only after the 90 day period and hence wanted to charge me 97$. I had to call and pester them till they agreed to do a one time courtesy repair which apparently doesnt have the usual 90 day warranty. Now barely 2 weeks and ive proabably used the camera just once after i got it, its got the same problem.
It isnt covered and i cant see how anyone would spend 97 on a 299 dollar camera especially 2 repairs have turned out to be useless.
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I would try to call and complain. I think if you explain the track record of your camera they will either repair for free or maybe replace it.
Sorry you havent had much luck
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Mako Shark
Agreed. Sounds like you may have a lemon. I'd complain.
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