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Originally posted by 1ctabor
Whats funny is how many of you missed the whole purpose of this thread to start out with. Either you guys are half reading it or just misunderstanding I don't know. It wasn't in any way made as a ***** and whine thread. It was posted to inform people of a potential problem with the speakers before they decided on them. I have always pushed klipsch but when I find a flaw with it I felt the best thing to do was to let everyone know about it. Never once did I say they won't replace them and never once did I say "THey SUX". I love klipsch products and probably always will. I own more klipsch products than colossus has money invested in all three of his computers. But what is the problem with reporting a flaw? Can people really not accept criticism? I'll call klipsch and get them replaced ONCE. I made that clear long ago. My whole point is that I don't feel the consumer should be responsible for any cost in getting a faulty product replaced. Funny how so many people on here are willing to bend over and take one from the big guys.
Im sorry, thats not a valid argument, sure klipsch speakers HAD a problem, but if you read any of their new material you would see that they made a mistake, fixed it better then before, then ran into another problem, and then fixed that one too. All klipsch speaker now sold are basically problem free. I am actually speaking from experience, my 5.1's died. I called them, got them shipped to them hassle and cost free, and they shipped a brand new fully fixed set back to me all in about 2 weeks. There should be no reason to not by klipsch speakers, in fact all they have done is prove that they have good customer service.
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Originally posted by natgun somebody has taken a ride on the whaaaaaaaaaaambulance, this post is reddiculous. let me translate for everyone "i paid for a set of speakers that has died on me, the company that built them is going above and beyond the call of duty to replace them, but im still pissed because in my world everything is perfect, and everything i pay money for should work forever without any flaws" get over it dude, get them fixed and be happy that you have the best sounding set of speakers on the market, and you didnt have to pay another $400 to replace them.
sorry, but i think you also missed it. I whole hartedly agree with 1ctabor in that this really shouldnt have happened. 400 dollar speakers should not break, at least for many years, im expecting at least 10. and klipsch did in no way go above and beyond the call of duty, they released a product that was flawed, it was expected of them to replace it.