Z560 Sub Death?

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03-04-2003, 02:33 PM
DJBeanPole17

Z560 Sub Death?

For the past couple of days, (and not happening very often... only 2 occassions I remember) my sub will not produce the bass in songs. Let's say I was listening to "In Da Club" by fidycent and there is a hell alot of bass in that song. Well, and the bass beats there is nothing coming out of the sub. The speakers are fine the sub just doesn't produce the bass. But then at like random the bass just comes on. It just happened a minute ago. I was listening "I Against I" by Massive Attack and the bass was just not coming. I tapped the side of the subwoofer w/ the port on it with my foot and the bass came on a few seconds later. I don't know why this is happening. It's not totally shot, it's actually not that annoying... I'm just hoping it's not bleeding to death :( - I don't see why this would be happening... I haven't dropped the sub or anything, don't listen to music too loud or anything. I rested my feet on my sub like once but I doubt that would do anything. Anyone?
03-04-2003, 03:50 PM
halibut_stu

That's exactly what happened to my last set. It will happen more and more untill the sub just doesn't work at all. Sorry.

Did you notice the sound from it change at all? Become muddy and muffled?
03-04-2003, 03:52 PM
DJBeanPole17

Nope it sounds fine. Not really muddy or muffled or anything. If this set does crap out on me I won't be bothered by it too much I don't think... I'll get some other speakers sometime in the future anyways and being at college headphones is all I really need :) - but... a slow death? Fantastic :( What did you do w/ them?
03-04-2003, 04:01 PM
halibut_stu

Well you phone Logitech customer support. They'll give you an RMA number and likely ask you to send them the power cord and control pod from your speakers. Be sure to tell them the sub is totally dead, don't mention it's intermitent. You're not really lying here, it's only a matter of time at this point. They will send you a new set.
03-04-2003, 04:05 PM
DJBeanPole17

Ok thanks. I will most likely end up doing that during my spring break in a couple of weeks (after my wisdom teeth are pulled oh joy) - if it makes it easier for you to IM me (since we are replying so fast on these forums) just look at my profile and pick on of my screennames lol ;) Thanks for your help!
03-04-2003, 06:35 PM
nolekid86

If I were a speaker, I wouldnt put out those songs either.
03-04-2003, 06:51 PM
DJBeanPole17

Thats nice - I don't remember asking for peoples opinions on my music though? Hmm thats right its not about that. Thats your opinion. If you can't help my situation then don't post and be a jackass.
03-04-2003, 10:18 PM
datboiwilly

Umm, I have an RMA with logitech, I've been waiting for about a month now. I have a product # and a 1800 number to dial to check up on the status and the z560's have been out of stock for the past month...when you call them up, can you mention my situation and report back what they say? My subs busted back in like December and I haven't had any bass for the past 3 months :(
03-04-2003, 10:41 PM
halibut_stu

Logitech has been out of stock for a month??? That just seems wrong. They are still manufacturing the Z560 aren't they?

If so I wonder for how long. Those speakers must have cost Logitech a but-load of cash.
03-04-2003, 11:24 PM
datboiwilly

Quote:

Originally posted by halibut_stu
Logitech has been out of stock for a month??? That just seems wrong. They are still manufacturing the Z560 aren't they?

If so I wonder for how long. Those speakers must have cost Logitech a but-load of cash.

I just checked my mail and saw that I got a mail from BACK ORDER PROCESSING UNIT. I'll just write a brief summary of it:

Dear Customer,

Thank you very much for your recent order. The product listed below is currently out of stock.

Logitezh Z560 SPEAKERS and some more information.
The expected ship date for your product is 03/26/2003

And there's more crap about whether or not if I want a refund or to have it shipped when they get stock back. Well, uhhh...it's an RMA so I can't really credit it to anything, maybe I can, show them a receipt of my purchase and reorder it from somewhere. Hmm....
03-05-2003, 02:56 AM
DJBeanPole17

Datboiwilly - I will ask them about it when I call them. Stu you didn't answer my question about the RMA business - do I need a proof of purchase or something when I call them? Or do I just read them info off the back of the sub or something?
03-05-2003, 03:04 AM
Isezumi

If I am not totally wrong

I remember their being something about an overload circuit on the logitech sub, could be tripping that, or it could be malfunctioning.
03-05-2003, 06:26 AM
halibut_stu

Quote:

Originally posted by DJBeanPole17
Datboiwilly - I will ask them about it when I call them. Stu you didn't answer my question about the RMA business - do I need a proof of purchase or something when I call them? Or do I just read them info off the back of the sub or something?

They'll most likely ask you to cut the power cord, put it in a box with the controll pod, photocopy of your receipt and then write your RMA# on the box.
03-05-2003, 11:36 AM
DJBeanPole17

LOL. Great... a receipt! I hope my dad still has it somewhere :(
03-05-2003, 01:07 PM
datboiwilly

Quote:

Originally posted by DJBeanPole17
LOL. Great... a receipt! I hope my dad still has it somewhere :(

Print out the receipt online if you need to, and then fax it to then (I think that's what I originally did). Not sure, that might have been for my RMA for my WD SE hard drive. What I can tell you for sure is that you have to read number located on the bottom of your subwoofer to them, and then when you cut the cord, you have to cut off as much as you can (maybe to show that the length is the same and that you're not cutting the cord off of something else), but yeah. 3/26/03 till my speakers ship, how lame... =\ Well, as long as I get my nikeID shox before my spring break in two weeks, I won't really care. :D
03-05-2003, 04:28 PM
aj1788

hmm when i sent my last set back over the summer they kept my receipt so i guess if i ever need to rma these again ill be screwed :(
03-05-2003, 04:44 PM
halibut_stu

Quote:

Originally posted by aj1788
hmm when i sent my last set back over the summer they kept my receipt so i guess if i ever need to rma these again ill be screwed :(

You sent them the original?!?! NEVER send the original. Most likely (hopefully)they keep these things on file.
03-05-2003, 11:54 PM
datboiwilly

Quote:

Originally posted by aj1788
hmm when i sent my last set back over the summer they kept my receipt so i guess if i ever need to rma these again ill be screwed :(

If I'm reading you right, you're using your RMA set right now? If so, then if you ever screw up your current set then you can just say that you were using a set from your RMA, that's what I'm doing, no problem, they just have to look up your record on their system.
03-06-2003, 12:05 AM
talldude

Get your cash back and get some Altec 641's :D ;)
03-06-2003, 02:51 PM
aj1788

nah thats okay.. while it is true the al 641 sound really good, i cant leave me z560s..guys i think im in love lol :D
03-07-2003, 02:21 AM
halibut_stu

Quote:

Originally posted by aj1788
nah thats okay.. while it is true the al 641 sound really good, i cant leave me z560s..guys i think im in love lol :D

I hear ya man. For me it's more of a love/hate thing.
03-07-2003, 04:03 AM
PinchyCM

Haha, exactly. I think the z560s sound better. I'm eyeing those 680s now. Woweeee.