Kernel crash in Windows XP

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Thread: Kernel crash in Windows XP

  1. #1
    Catfish Coolme's Avatar
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    Kernel crash in Windows XP

    I've had several OS crashes the last couple of weeks. I decided to see if the event viewer could help me find out the cause. There are several system errors which are probably related to my problems. I don't really know what to do with the logs so I thought maybe someone here knows a bit more than I do. I run Windows XP Home SP3 and the crashes usually occur while I'm browsing the net while listening to music. Here is the report:

    Product: Windows Operating System
    ID: 1003
    Source: System Error
    Version: 5.2
    Symbolic Name: ER_KRNLCRASH_LOG
    Message: Error code %1, parameter1 %2, parameter2 %3, parameter3 %4, parameter4 %5.

    Explanation
    A blue screen (Stop error) was reported. The message contains details about the error. A matching event with Event ID 1001 might also appear in the event log. This matching event displays information about the specific error that occurred.


    With the details here:

    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 2/5/2010
    Time: 6:10:16 PM
    User: N/A
    Computer: HOME
    Description:
    Error code 0000007f, parameter1 00000000, parameter2 00000000, parameter3 00000000, parameter4 00000000.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 30 30 30 30 30 30 37 0000007
    0020: 66 20 20 50 61 72 61 6d f Param
    0028: 65 74 65 72 73 20 30 30 eters 00
    0030: 30 30 30 30 30 30 2c 20 000000,
    0038: 30 30 30 30 30 30 30 30 00000000
    0040: 2c 20 30 30 30 30 30 30 , 000000
    0048: 30 30 2c 20 30 30 30 30 00, 0000
    0050: 30 30 30 30 0000



    So what should I do?

  2. #2
    Catfish Coolme's Avatar
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    Nevermind, found something old, hotfix for sp2 but did not work.

    How do you search for something like that?
    Last edited by Coolme; 02-05-2010 at 02:15 PM. Reason: update

  3. #3
    Hammerhead Shark morphid's Avatar
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    After searching for that stop code the most relevant info I could find points toward it being a faulty driver. It could be any driver, but I would start by updating your sound driver as you said it happens when you listen to music. If that fails, try updating chipset drivers, video drivers, network etc..

  4. #4
    Catfish Coolme's Avatar
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    All right, sounds like a good way to start. I'll post back when I know more. Thanks.

  5. #5
    Catfish Coolme's Avatar
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    I reinstalled numerous drivers and I think I finally got it. It seems it was the mobo chipset drivers that were the cause of failures. Reinstalled the old ones and everything works now.

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