does Dell cover the AC plug under its warranty

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Thread: does Dell cover the AC plug under its warranty

  1. 09-03-2010, 01:17 AM #1
    nauc
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    does Dell cover the AC plug under its warranty

    my laptops ac adapter seems to be going out, anyone know if this is covered under their warranty. my warranty runs out in Dec

    thanks
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  2. 09-03-2010, 05:12 AM #2
    Steve R Jones
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    Its probably covered. I would look in the manual and or their web site.

    What do you mean by "seems to be going out?" The jack where is plugs into might be broken...which is a real common problem with lappys.
    "Vegetarians live up to nine years longer than the rest of us...Nine horrible, worthless, baconless years."
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  3. 09-03-2010, 11:37 AM #3
    nauc
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    Quote Originally Posted by Steve R Jones View Post
    Its probably covered. I would look in the manual and or their web site.

    What do you mean by "seems to be going out?" The jack where is plugs into might be broken...which is a real common problem with lappys.
    thats just it, i dont know if its the plug or my computer. if i move the plug around, near where it goes into my computer, sometimes it gets power, sometimes it doesnt
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  4. 09-03-2010, 11:44 AM #4
    Steve R Jones
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    That sounds like a broken a/c plug on the mobo and should be covered by warranty.
    "Vegetarians live up to nine years longer than the rest of us...Nine horrible, worthless, baconless years."
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  6. 09-03-2010, 04:16 PM #5
    nauc
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    Quote Originally Posted by Steve R Jones View Post
    That sounds like a broken a/c plug on the mobo and should be covered by warranty.
    would they put in a whole new mobo. this would be my 2nd mobo for this computer
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  7. 09-03-2010, 05:50 PM #6
    ua549
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    From my experiences Dell is good about warranty repairs. I have next day on-site warranty service for my Latitude D620 notebook and I have yet to be disappointed with service even though the product quality is not as good as HP business class machines. In the 4 years I've had the D620, Dell has replaced the mobo twice, the hard drive 4 times, the LCD once, the keyboard once, the touch pad/fingerprint reader twice and the power supply twice -all within 24 hours of my support call. I just remembered they also replaced the external power brick once.
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  8. 09-06-2010, 11:12 AM #7
    rimmerchant
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    the ac plug is covered. I had mine replaced.
    they will just send you a replacment power adapter + the ac plug wire


    I have to agree with UA549. dell on site warranty is great. (at least for my Xps m1330, not sure about the INspiron line ).

    about 4 months ago I had my mobo replaced 2x, LCD replaced 2x, heatsink/fan and power adaptered replaced. due to the infamous nvidia 8400gm overheating problem.
    Last edited by rimmerchant; 09-06-2010 at 11:15 AM.
    C2D Q6600 @ 3.2 ghz, Enermax Liberty 620watt PSU, Gigabyte GA-965PDS3 mobo, 4x2gb OCZ DDR2 800mhz, 2x OCZ vertex 60gb Raid0 + 1TB + 320gb HD, SB Xi-Fi Extreme Gamer, 16x DVDRW Liteon, Logitech Cordless MX3100 desktop w MX1000 mouse + G9 laser mouse, Logitech cordless rumblepad 2, Sennheiser HDR100 wireless headset, ATI Remote Wonder II, Logitech QuickCamPro 9000, Eyefinity Triple 24" Widescrn LCD + ATI 5870, Win 7 ultimate
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