I have several white streaks on my LCD screen on my laptop. They recently appeared this morning and I called SONY support to get an RMA.
They told me "streaks commonly occur when the laptops are dropped, or when you put them in a laptop carrying case." (really? I guess you shouldn't put your laptop in a protective laptop carrying case anymoreWhat a bunch of bull) I have never dropped my laptop and I haven't been carrying my laptop in a carrying case in a long time. Basically, they were being really anal about this possibly being physical damage that I did. Understandable, since a LCD screen is expensive to repair and in my case it probably needs to be replaced altogether.
Honestly, I think the LEDs in the LCD are possibly dying. They are constantly white and are very noticeably seen in darker backgrounds. I took a picture with my camera, but it doesn't show what I'm saying very well.
My concern is that when I bought this laptop from Sears, it was a display model (All the others were sold out) and it has 1 very noticeable scratch to the laptop case on the underside and 1 somewhat noticeable on the top of the case
Since SONY is so anal about their customers damaging their stuff and asking for a repair, I think they will assume that I dropped my laptop and refuse to repair my LCD screen free of charge. Repairing/replacing a LCD screen is very expensive, so I don't want to pay for the massive repair & labor bill. What am I to do? I think I'm screwed.
*edit* Had to edit a picture so it wouldn't show my Windows XP CD Key.
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