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Hammerhead Shark
I suggest that you do yourself and your friend a favor, Back up the important data on the system to CD or DVD and then format the HD and restore the Operating System and applications.
Tell your friend not to add everything to the computer that is offered for free. If you decide not to format the HD take mrsinster's suggestion and clean EVERYHING out of the startup files and delete all the toolbars and unused programs through Add/Remove programs in Control Panel.
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