I have a Philips cdrw that I got in May of this year as a gift and have only been able to make 6 data disks with it. I get "calibration error messages" with it. My question is,,, How can I get the Philips Corp. to communicate with me about it? In answer to emails I have sent them (4), they tell me to call their 800 number. I have called twice , been asked my problem , phone number and name I am told that a technician will return my call within 48 hours. I haven't heard from them yet. This has been going on for 2 months. I'd sure appreciate any input.

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Leeanna