Thanks guys for the input. And I agree with you on the point that the burner is junk and Philips is giving me the run around! I used the software that came with it,"Adaptec from Roxio". I've also used Nero. I've used 4 different disks including the Philips cdr audios. And the warranty doesnt expire till next May. I just don't know who I can contact to light a fire under Philips to get them to stand behind their products even if it is a cheap burner. Any suggestions?

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Leeanna