Vairox, chill dude.

A year ago you went in to Cingular shopping for a cell phone and saw that they had a deal you liked, and you signed up for it. But there are always going to be better deals down the road...always. But we cant be indecisive, or well never be happy. Just be happy with what youve got.

Besides, do you really think that they are going to give out free phones to everybody with no strings attached??? It doesnt work like that. Do you know how much a Motorola v60 costs? Its not $100...let me tell you. Dealer cost on that is around $240. If they are going to cut a deal like that on a phone, they have to make sure that their going to get their money back out of it, which means theres certain strings that are going to be attached. Cutting you a deal on one phone, and then a year later cutting a deal on another phone is bad for business. "But theyve already got X money out of me..." On the back of the contract you signed a year ago, there appeared certain terms and conditions, and included in that is information like that. Look at what you sign before you sign it instead of whining about it later.

And the terms and conditions are really the same for any cellular company...you wont find another one out there thats fundamentaly any different. They may be more lenient on upgrades, but theres always a gotcha somewhere else. Cellular companies are busninesses, and they are going to do what is profitable for them. No matter what company your talking about, there is someone out there that says, "They suck! I hate them! Theyre the worst service in the world!" If someone comes in yelling about Alltel, we set them up on Cingular or Verizon. If someone comes in yelling about Cingular, we set them up on Verizon or Alltel. If someone comes in yelling about Verizon, we set them up on Alltel or Cingular. And if they hate them all three, then its time to get out of the cell phone business. But usualy, it all boils down to the same thing...they signed a contract with a company, not fully realising what they were agreeing to, and then got mad about it later...and then they sign a contract with another company not realising what they were getting into with it.

But you know, your right. You have payed them a lot of money, and if you had gotten ahold of the right person and calmly, reasonably discussed the matter with them, you may have been able to work something out. But I know that if I have someone come to me and curse me for living and demand something of me, I will do absolutly nothing for them I dont legaly have to. If you had shown them some respect up front, they may have been more willing to do something for you. You say that you will never have Cingular again. Im sure theyre sentiment is the same about you. You were just a good story for the lady on the phone to laugh about at her lunch break. And life goes on...

See, you get a different view of things when youve spent some time on the other side of the counter.