DNS issue on Active Directory

[ampleworks]

Setup Active Directory today and I'm having an issue accessing one website. The FQDN is www.example.com while the domain name is example.com. (changed for privacy).

What do I need to do in order for 'www' to forward to the hosted web server outside of my network?

I tried to Google this but could not really figure out what the search string should be.

Thanks

[ua549]

Have you set up DNS forwarders in your domain's DNS configuration?

I'm not sure I understand your issue. Are you saying that you can use a browser to access example.com, but not www.example.com, neither of which are on your network?

[MrDigital]

I'm guessing this is what you're doing:
- You setup a new ADS for Company.
- You decided to call the ADS company.com instead of company.net or company.local or whatever.
- However, company.com from anywhere outside your network actually points to your webserver, but it doesn't work for your local network users.
- Because of this if you type in company.com into a browser on your network it points to your local server instead.

Is that the jist of it?

Just change your ADS DNS server. Create an A record for www.company.com and point it to whatever IP you want. Add it to the "forward lookup zone" for your domain.

[ampleworks]

MrD is correct.

In the event where a company owns their own actual domain name, I use it for their ADS. I've never had an issue before because almost all of my clients don't even have a website (public entities, small business, etc.)

I tried the A record inside of DNS but maybe I didn't add the Forward Lookup Zone. I'll try that.

Thanks MrD!